Terms and Conditions

  1. Services: The Platform provides an online tool for users to search and book travel-related products, such as airline tickets, hotel rooms, and other services with secure and convenient payment. Order requests will be forwarded to the supplier, and order confirmation will be sent via email or text message.
  2. No warranties: The Platform does not guarantee the accuracy and completeness of product information and is not responsible for errors or risks related to the product. Users are responsible for choosing products and contacting suppliers directly about product-related issues.
  3. Ratings: Supplier and product ratings are based on user reviews and are subject to change. The Platform is not responsible for the accuracy of the ratings.
  4. Cancellation, change requests: When ordering products, users must comply with the supplier's policy on cancellation and change of order. Users may be charged or not be refunded for cancellation or change of order. Round-trip air ticket purchases also have their own terms, and violations may result in the ticket being invalidated.
  5. Special requests: Users can make special requests related to the product, but meeting these requests depends on the capabilities and policies of the supplier.
  6. These terms are intended to ensure the rights and responsibilities of both users and the platform, helping to avoid unnecessary misunderstandings and disputes.

You want to save up to 50% when booking Nha Trang tour

Enter your email so Venus Travel can send you the latest promotions.

Chat zalo